How eTherapyCare Makes Therapists Happier & Clients Healthier
Transforming Therapy Practice:
How Managed Services from eTherapyCare Improve Client Care and Clinician Well-Being
Therapists seeking a balance between client care and practice management now have a solution with eTherapyCare’s Managed Service Offering (MSO). eTherapyCare provides a cutting-edge service that relieves the therapist from the excessive administrative oversight required to operate a private practice allowing the clinician to instead focus on the development and healing of their clients. The MSO model from eTherapyCare provides therapists with streamlined administrative processes, such as optimized scheduling, efficient billing, reduced no-shows or cancelations, client communication, expert marketing, and rapid panel growth. This model has been shown to achieve the triple aim of decreasing therapist burnout, increasing productivity, and improving client outcomes.
Therapists in the dynamic field of mental healthcare often have to choose between:
Option 1: Offering clients the best possible care leading to improved client outcomes.
Option 2: Running an operationally efficient practice, overcoming high no-shows and cancellations, chasing clients and insurance companies for payment, returning client messages in a timely manner, keeping the session schedule optimized, and more.
Option 3: Flexible work-life balance. Essentially, choosing either compensation or autonomy and flexibility.
eTherapyCare brings all three together, leveraging our expert-level operational and administrative knowledge and efficiencies to grow panels quickly and eliminate no-show rates to near absolute zero which leads to increased client access, continuity of care driving improved client outcomes, increased access to care, as well as improved financial performance for the clinician.
eTherapyCare’s creator and CEO, Blair Bisher, has had an extensive career in healthcare ambulatory operations both in traditional employed-model settings (including running primary care, behavioral health, and virtual care for - among others - a Harvard teaching health systems largest division, as well as in innovative organizations such as Amazon Health). He also teaches Healthcare Operations Management, Continuous Quality Improvement, and Digital Health at two leading universities in downtown Boston.
Blair’s vision was to disrupt the traditional private practice environment, where therapists are frequently left with an excessive administrative burden as a result of this balancing act mentioned above, which can take attention away from their main responsibilities of clinician self-care and client growth and healing. The solution is here with eTherapyCare, a forward-thinking solution designed specifically for private practice therapists.
Administrative Tasks Driving Burnout in Therapists
Prior to exploring eTherapyCare's solutions, it is important to comprehend the issue. Studies consistently demonstrate that administrative duties that are not clinically related can have a major impact on the burnout of healthcare providers. According to an American Medical Association study, for every hour spent with a patient, doctors spend nearly two hours on administrative tasks. Despite the fact that this study is focused on doctors, therapists who frequently oversee solo practices or small clinics will find value in the findings. The responsibilities of appointment scheduling, billing, marketing, and website upkeep are enormous and can be particularly taxing for therapists who are dedicated to the well-being of their clients.
Data Showing Less Administrative Burden leads to Happier Therapists
Relief from administrative burden for clinicians appears to have real advantages, according to empirical data. A study that was published in the "Journal of General Internal Medicine" discovered that healthcare providers' job satisfaction increased and their rates of burnout decreased when non-clinical tasks were decreased. These observations have been carefully considered by eTherapyCare, allowing therapists to concentrate on what they do best—giving their clients outstanding care. Our value is in returning joy to the therapist, which in turn drives improved health outcomes for clients.
Enhanced Practice Efficiency with Skilled Management
eTherapyCare's MSO model aims to increase business efficiencies through expert management, not just relieve therapists of the burden of administration. eTherapyCare, led by experts in healthcare operations, optimizes workflows by removing superfluous steps not adding value. The therapists’ bottom line benefits from this lean approach to operations in addition to time savings and the aforementioned reduction in burnout.
Outstanding Salary and Benefits
One of the most attractive features of eTherapyCare's MSO model is its capacity to provide therapist benefits and compensation that lead the industry. eTherapyCare is able to offer clinicians higher rates because it maintains low operating costs through industry-best lean operations. In a field where many practitioners juggle multiple roles to support their private practices, this financial incentive is essential.
eTherapyCare Compensation and Benefits include industry-best per-session fee, productivity bonuses as well as stipends for child/elder care, medical, dental, retirement, home office improvement, continuing education or conferences, gym membership and pet insurance.
The Benefits of a Direct-Pay Setting
With the dramatic escalation of high deductible health plans (HDHP), clients are increasingly responsible for paying for all medical, dental, mental and vision care out of pocket. Additionally, insurance companies are becoming increasingly complicated, standing in between the clinician and their client, often denying necessary care, delaying payment and increasing reimbursement complications. A direct-pay model, we believe, is the best model in this mental healthcare climate.
Because eTherapyCare operates a private pay model, it naturally has less red tape and bureaucracy, which many clinicians find burdensome. Therapists are able to focus more on patient care and maintain greater autonomy when there are no billing denials, reimbursement delays, or paperwork issues. In addition to streamlining processes, this model encourages therapists and their clients to have more direct, intimate relationships free from outside interference from third parties.
A Startling 0.9% No-Show Percentage
eTherapyCare’s Founder and CEO, Blair Bisher, has been an industry expert on healthcare efficiency models that achieve the triple aim, specifically, how to improve patient no-show rates and late cancelations, most recently speaking at the Medical Group Management Associations Annual Conference in Autin, TX.
No-shows and late-cancelations are terrible for both client and clinician. It’s bad for the bottom line, it’s bad for continuity of care, it destroys good access and brings wild artificial variability into a system.
eTherapyCare has a national-best 0.9% no-show rate.
This is among its most remarkable accomplishments.
When compared to the industry average of 18%, this figure is astounding, demonstrating the company's dedication to dependability and top-notch service. A low no-show rate allows therapists to make better use of their time and expertise, which improves client outcomes and increases job satisfaction.
How eTherapyCare Is Changing the Work of Therapists
With some of the greatest remote therapist jobs available, eTherapyCare has established itself as a leader in the field as a result of these innovations and efficiencies. eTherapyCare's MSO model frees therapists from the burden of administrative duties, allowing them to rediscover their love for providing client care.
eTherapyCare also takes the lead in building and managing strong online presence for each therapist including search engine-optimized websites for each clinician in an era where having a digital presence is essential. This increases the therapists' marketability and guarantees that those in need of therapy services can quickly get the assistance they require directly through fast, convenient online booking.
Result: A Change in Mental Health Care Paradigm
The Managed Service Offering from eTherapyCare is a paradigm shift in the virtual therapy delivery system. eTherapyCare improves the mental health profession and, indirectly, the care that clients receive by addressing the administrative burdens that therapists often overlook. Therapists can offer more individualized and successful treatments if they have more time and resources to dedicate to their patients.
eTherapyCare presents an alluring substitute for individuals who are thinking about pursuing a career in therapy or who want to leave traditional practice settings. It's an opportunity that has the potential to change careers and improve with the promise of industry-best pay, less administrative hassles, and the freedom to concentrate on clinical work. Click the button below to schedule a session to discuss if eTherapyCare’s offerings are the right fit for your needs.
